Terms and Conditions

Welcome to the CANOY website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms: By using this website, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

2. Changes to Terms: CANOY reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on this site. Your continued use of the site after any changes constitutes your acceptance of the new terms.

3. Products and Services: CANOY offers luxury chocolates and gift boxes. We strive to ensure that all product descriptions and prices are accurate. However, we do not guarantee that the information is error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice.

4. Orders: When you place an order, you agree to provide accurate and complete information. All orders are subject to acceptance by CANOY. We may refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or fraud.

5. Payment: All payments must be made through the methods specified on our website. By providing your payment information, you confirm that you are authorized to use the payment method and that you authorize us to charge the total amount of your order.

6. Shipping and Delivery: We aim to deliver your order within the estimated time frame. However, we are not responsible for delays caused by third parties or unforeseen circumstances.

7. Returns and Refunds: If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We will provide instructions for returning the product. Refunds will be processed according to our return policy.

8. Limitation of Liability: To the fullest extent permitted by law, CANOY shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

9. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which CANOY operates. Any disputes arising from these terms shall be resolved in the courts of that jurisdiction.

10. Contact Information: For any questions regarding these terms, please contact us at info@canoy.inm.